LINX have today resolved their network issues. Customers still experiencing slow network speeds, please allow upto 48 hours for your ISP to reset their DNS cache. Once again we apologise for the inconvienience caused by this issue – and hope that you can understandthat this issue was outside of our control.
We have been informed this morning that London Internet Exchange (LINX) are currently experiencing problems, this is having an impact on some Internet Service Providers who would normally cross LINX to reach our network in Croydon. We do not currently have information on the time to resolution. We understand that the issue has been reported by a number of Internet Service Providers connecting at/via LINX. We will provide more information as soon as we have it, but unfortunately it seems that the problem is outside our control. This is the main factor behind customer complaints of slow load times on their services.
Many Thanks,